Now we have written quite a few posts on our weblog about how you can request elimination or how you can report a privateness violation, however we had not but written about enterprise or skilled critiques.

These days who doesn’t take a look at the critiques of an organization or skilled earlier than hiring it; It’s not solely a matter of picture or repute, it instantly impacts billing, and freedom of expression and the free circulate of data can’t be an impairment of the fitting of honor of an individual or repute of an organization or skilled, so the time has come to make a publish about how you can take away and even report detrimental critiques on social media, boards and blogs.

Video of Aula Informática hipermedia demonstrating concern about this situation for years

1st First, we should know how you can detect a false evaluation; Investigating the profile that made the evaluation is undoubtedly the primary supply for clues and proof.

You think if it’s a profile that:

1.1 Has written only a few critiques on all opinion platforms and / or social networks.

1.2 In the event you write critiques now and again, be careful if they’re excessively optimistic or excessively detrimental critiques. To draw consideration, these critiques often use exclamations, capital letters and so forth …

1.Three Lastly, examine in case you have a profile on platforms that exist after identification verification equivalent to Journey Advisor.

2º In second we should know how you can remove the critiques; day-after-day firms have extra content material moderation employees, of software program that warns about potential fraudulent content material, and of Assist or Help departments that facilitate fast content material elimination.

Due to this fact, search for within the authorized phrases of the positioning the place you will have been defamed how you can contact them; social networks, boards and blogs are obliged to have a contact technique for these issues, in an space of ​​easy accessibility and with an easy-to-understand language.

For instance right here now we have procedures to request elimination of content material in Tripadvisor o in Google Maps o My Bussiness.


After all, if the corporate has not detected the fraudulent content material or we don’t acquire the specified consequence after speaking it to the platform that has hosted the content material, it may be reported; Financial harm could happen and the legislator protects the request for compensation for damages, based mostly on elementary guidelines of the authorized system such because the Civil Code, the Legislation on False Promoting and even the Felony Code with the crimes of Accidents and Slander.

In third place, we analyze primary facets to evaluate to file a defamation grievance and request for compensation for damages.

We should distinguish two kinds of harm:

3.1 Efficient harm: It’s the financial, reputational and even ethical harm for a defamatory remark or assertion.

3.2 Punitive harm: it’s the financial punishment on the defamer in order that he doesn’t commit the identical motion once more.

When the ranking will not be critical however we suspect that it’s made with the intention of undermining repute or honor, we contemplate it ample to request the elimination of the content material from the social community or platform.

But when the dignity and / or picture has been actually broken, compensation should be requested to forestall this individual or firm from performing the identical motion with a 3rd celebration once more.

For this, it’s important to gather the biggest variety of checks, for instance with screenshots and pictures or the identification and exercise of the profile

What’s against the law in actual life is against the law on the Web, as well as the harm to the sufferer is often greater than the harm produced within the personal sphere, for that reason it’s essential to struggle in opposition to the defamations within the community, as a result of it’s to publicize deception, defamations and insults.


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